onicph Privacy Policy

When you register and use the onicph platform, we collect certain personal information that is necessary to provide you with a safe and personalised experience. This includes your full name, date of birth, email address, mobile number, and government-issued identification details required for age and identity verification. We also collect device information, browser type, IP address, and usage data such as pages visited and features accessed, which help us improve platform performance and security. Any information you voluntarily submit — such as support messages, feedback, or profile updates — is also stored and processed. We collect only what is reasonably necessary and do not request sensitive information beyond what is required under applicable Philippine law. All data collected is handled in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

The personal information we collect is used primarily to create and manage your onicph member account, verify your identity, and ensure compliance with Philippine regulatory requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Usage and device data are analysed to monitor platform stability, detect fraudulent activity, and improve the overall member experience across both mobile and desktop environments. With your consent, we may also send you promotional communications about new features, rewards, and voucher offers — you can opt out of these at any time through your account settings. We do not use your personal data to make automated decisions that produce significant legal effects without human oversight. Any internal analytics we perform are conducted on aggregated, anonymised datasets wherever possible to further protect your individual privacy.

onicph does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share necessary data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purpose for which it was shared. In certain circumstances, we may be required by law or by order of a Philippine regulatory authority or court to disclose personal information; in such cases, we will comply with the legal obligation while notifying you wherever permitted. If onicph undergoes a merger, acquisition, or significant corporate restructuring, your personal data may be transferred as part of that process, and we will notify affected members in advance. We do not disclose your data to advertising networks or data brokers. Any third-party partner that receives data from onicph is subject to privacy standards equivalent to or stricter than our own.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, anti-money laundering regulations, and our internal audit processes. Account information is typically retained for a minimum of five years following account closure to satisfy legal and regulatory obligations, after which it is securely deleted or anonymised. Technical logs and usage data are retained for shorter periods — generally between 90 days and 12 months — unless a specific legal hold or investigation requires longer retention. All data is stored on secure servers with access restricted to authorised personnel only, and we apply industry-standard encryption protocols for both data at rest and data in transit. Physical and electronic security measures are regularly reviewed and updated to address emerging threats. If you request deletion of your account, we will process your request promptly and confirm when your data has been removed, subject to any mandatory retention obligations that may apply.

Under the Data Privacy Act of 2012, all registered members in the Philippines have the right to be informed about how their personal data is collected and used, and this Privacy Policy is our fulfilment of that obligation. You have the right to access a copy of the personal information we hold about you, and to request corrections if any details are inaccurate or outdated. You may also request the deletion or blocking of your data where its continued processing is no longer necessary or lawful, subject to applicable legal retention requirements. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also withdraw consent for marketing communications at any time without affecting the lawfulness of processing that occurred before withdrawal. To exercise any of these rights, please contact our support team — we will respond to verified requests within the timeframes prescribed by applicable law.

The onicph platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly across visits. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without significantly affecting your experience. We also use analytical cookies to understand how members navigate the platform so we can identify areas for improvement and optimise content delivery. No third-party advertising cookies or cross-site tracking technologies are used on onicph. You can manage or delete cookies through your browser settings at any time, though disabling essential cookies may prevent certain features from working as expected. By continuing to use the platform after being presented with this notice, you acknowledge our use of necessary cookies as described above.

onicph takes the security of your personal information seriously and implements a range of technical and organisational safeguards to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols, and sensitive account data is stored using strong encryption at rest. Access to personal data within our organisation is strictly limited to staff who require it to perform their job functions, and all personnel with access are subject to confidentiality obligations. We conduct regular security assessments and vulnerability scans to identify and address potential weaknesses in our systems before they can be exploited. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected members as required under Philippine law. While no online platform can guarantee absolute security, we continuously invest in improving our defences to maintain the highest practicable level of data protection for every member on the platform.

In operating the onicph platform, certain data processing activities may involve service providers or infrastructure located outside the Philippines, such as cloud hosting or technical support partners. Whenever personal data is transferred across borders, we take steps to ensure that the receiving entity applies a comparable level of data protection as required under the Data Privacy Act of 2012 and its implementing rules and regulations. We use contractual safeguards, including data processing agreements, to bind overseas recipients to strict privacy and security obligations. We do not transfer your personal data to jurisdictions that lack adequate legal frameworks for data protection without putting additional safeguards in place. Any cross-border transfer is limited strictly to what is necessary for the operational purpose at hand and is not used to circumvent Philippine privacy law. If you have concerns about how your data may be handled by overseas processors, you are welcome to contact our support team for clarification.

The onicph platform is strictly intended for adults who are at least 21 years of age as required under applicable Philippine gaming and entertainment regulations. We do not knowingly collect personal information from individuals below the legal age, and all registration attempts undergo age verification checks to enforce this restriction. If we become aware that personal data has been collected from a minor without verifiable parental consent, we will take immediate steps to delete that information and close the associated account. Parents and guardians who believe their child may have registered on onicph are urged to contact our support team immediately so the matter can be resolved promptly. We design our registration flow and platform interface to discourage underage access and to make it straightforward for adults to report suspected minors on the platform. Compliance with age restrictions is a shared responsibility, and we take our obligations in this area seriously as part of our broader commitment to responsible gaming in the Philippines.

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. When material updates are made, we will post a prominent notice on the platform and update the effective date shown at the top of this page. Your continued use of onicph after any such update constitutes your acknowledgment of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is handled. For significant changes that affect your rights in a meaningful way, we will provide additional notice through your registered email address or via an in-platform notification. If you have any questions or concerns about this Privacy Policy or how your personal information is processed, please reach out to our support team at support onicph.app.